Organisational innovation in health services: Lessons from the NHS treatment centres by John Gabbay, Andrée Le May, Glenn Robert, Mary-Ann Elston, Catherine Pope

Organisational innovation in health services: Lessons from the NHS treatment centres

John Gabbay, Andrée Le May, Glenn Robert, Mary-Ann Elston, Catherine Pope

184 pages • first pub 2011 (editions)

informative reflective medium-paced
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Amid a welter of simultaneous policy initiatives, treatment centres were a top-down NHS innovation that became subverted into a multiplicity of solutions to different local problems. This highly readable account of how and why they evolved with co...

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