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224 pages • first pub 2020 (editions)
ISBN/UID: 9063695438
Format: Paperback
Language: English
Publisher: BIS
Publication date: 03 March 2020
Description
Most of the services we use every day aren’t designed to meet our needs. In fact, most of the services we use every day weren’t designed at all. In the rush to create new and innovative experiences, services today have overlooked the one crucial t...
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224 pages • first pub 2020 (editions)
ISBN/UID: 9063695438
Format: Paperback
Language: English
Publisher: BIS
Publication date: 03 March 2020
Description
Most of the services we use every day aren’t designed to meet our needs. In fact, most of the services we use every day weren’t designed at all. In the rush to create new and innovative experiences, services today have overlooked the one crucial t...