Recommended Practices for Office of Inspector General Hotlines by Department of Homeland Security

Recommended Practices for Office of Inspector General Hotlines

Department of Homeland Security

42 pages missing pub info (editions)

nonfiction politics mysterious medium-paced
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Description

This report offers guidance to Offices of Inspectors General (OIGs) on ways to enhance the efficiency of their complaint management process through improved Hotline operations. In order to best manage OIG resources and to fulfill organizational mi...

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