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164 pages • missing pub info (view editions)
ISBN/UID: 9789087531027
Format: Paperback
Language: English
Publisher: Van Haren Publishing
Edition Pub Date: 30 August 2007
Description
This Pocket Guide is a concise summary of ITIL(R) V 3. A quick, portable reference tool to this leading standard within the Service Management community. What are the key service management processes? What is the 'lifecycle' approach? Foreword Ack...
Community Reviews
Content Warnings
164 pages • missing pub info (view editions)
ISBN/UID: 9789087531027
Format: Paperback
Language: English
Publisher: Van Haren Publishing
Edition Pub Date: 30 August 2007
Description
This Pocket Guide is a concise summary of ITIL(R) V 3. A quick, portable reference tool to this leading standard within the Service Management community. What are the key service management processes? What is the 'lifecycle' approach? Foreword Ack...
Community Reviews
Content Warnings