Retail's Seismic Shift: How to Shift Faster, Respond Better, and Win Customer Loyalty by Robin Lewis, Michael Dart

Retail's Seismic Shift: How to Shift Faster, Respond Better, and Win Customer Loyalty

Robin Lewis, Michael Dart

307 pages • first pub 2017 (editions)

nonfiction business informative slow-paced
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Description

For one hundred years, retail was designed for the car—buildings and malls to travel to. Now it is designed for the mobile smart device—for consumers to travel with. In a world with an overabundance of material goods, consumer values and the drive...

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