Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior by Ron McMillan, Kerry Patterson, Joseph Grenny

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

Ron McMillan, Kerry Patterson, Joseph Grenny

275 pages first pub 2013 (editions)

nonfiction business informative medium-paced
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Description

Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the v...

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informative 100%
reflective 62%
inspiring 25%
challenging 12%

Pace

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slow 42%

Average rating

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