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256 pages • first pub 2007 (editions)
ISBN/UID: 9780470043554
Format: Hardcover
Language: English
Publisher: John Wiley & Sons
Publication date: 26 February 2007
Description
"Jonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people del...
Community Reviews
Content Warnings
256 pages • first pub 2007 (editions)
ISBN/UID: 9780470043554
Format: Hardcover
Language: English
Publisher: John Wiley & Sons
Publication date: 26 February 2007
Description
"Jonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people del...
Community Reviews
Content Warnings