Service Within: Solving the Middle Management Leadership Crisi by Karl Albrecht

Service Within: Solving the Middle Management Leadership Crisi

Karl Albrecht

216 pages missing pub info (view editions)

nonfiction business economics informative medium-paced
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Foreword by Goran Carstedt, CEO of Volvo Sales, Sweden In this thought-provoking book Karl Albrecht introduces the revolutionizing concept of internal service. According to Karl, "If you're not serving the customer, your job is to serve somebody w...

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