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216 pages • missing pub info (view editions)
ISBN/UID: 9780913351253
Format: Paperback
Language: English
Publisher: Karl Albrecht International
Edition Pub Date: 18 December 2008
Description
Foreword by Goran Carstedt, CEO of Volvo Sales, Sweden In this thought-provoking book Karl Albrecht introduces the revolutionizing concept of internal service. According to Karl, "If you're not serving the customer, your job is to serve somebody w...
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216 pages • missing pub info (view editions)
ISBN/UID: 9780913351253
Format: Paperback
Language: English
Publisher: Karl Albrecht International
Edition Pub Date: 18 December 2008
Description
Foreword by Goran Carstedt, CEO of Volvo Sales, Sweden In this thought-provoking book Karl Albrecht introduces the revolutionizing concept of internal service. According to Karl, "If you're not serving the customer, your job is to serve somebody w...