Leading Loyalty: Cracking the Code to Customer Devotion by Leena Rinne, Shawn Moon, Sandy Rogers

Leading Loyalty: Cracking the Code to Customer Devotion

Leena Rinne, Shawn Moon, Sandy Rogers

240 pages missing pub info (view editions)

nonfiction business economics informative medium-paced
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In business, if people merely like you, you're in trouble. They need to love you Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans.To thrive in today's economy, i...

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