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missing page info • first pub 2003 (editions)
ISBN/UID: 9780793164677
Format: Paperback
Language: English
Publisher: Kaplan Publishing
Publication date: 22 April 2003
Description
Like stage magic, service magic is made up of more than tricks, hocus-pocus, and bravado. Service magic is an art and depends on developing customer rapport, excellent timing, and many hours of practice. Customer service wizards Chip Bell and Ron ...
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Content Warnings
missing page info • first pub 2003 (editions)
ISBN/UID: 9780793164677
Format: Paperback
Language: English
Publisher: Kaplan Publishing
Publication date: 22 April 2003
Description
Like stage magic, service magic is made up of more than tricks, hocus-pocus, and bravado. Service magic is an art and depends on developing customer rapport, excellent timing, and many hours of practice. Customer service wizards Chip Bell and Ron ...
Community Reviews
Content Warnings