When You Say Yes But Mean No: How Silencing Conflict Wrecks Relationships and Companies, and what You Can Do about it by Leslie A. Perlow

When You Say Yes But Mean No: How Silencing Conflict Wrecks Relationships and Companies, and what You Can Do about it

Leslie A. Perlow

272 pages • first pub 2003 (editions)

challenging reflective medium-paced
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Leslie A. Perlow is a corporate ethnographer, an anthropologist of corporate culture. Anthropologists like Margaret Mead spend years in the field studying exotic cultures. Perlow does the same, although the field for her is the office and the exot...

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