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304 pages • first pub 1999 (editions)
ISBN/UID: 9781435113428
Format: Hardcover
Language: English
Publisher: Fall River
Publication date: Not specified
Description
For some employees, verbal abuse can be the everyday language of doing business. Defending yourself from these verbal abusers--calmly, professionally, and successfully--can be crucial to your on-the-job success.Nationally recognized linguistics ex...
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304 pages • first pub 1999 (editions)
ISBN/UID: 9781435113428
Format: Hardcover
Language: English
Publisher: Fall River
Publication date: Not specified
Description
For some employees, verbal abuse can be the everyday language of doing business. Defending yourself from these verbal abusers--calmly, professionally, and successfully--can be crucial to your on-the-job success.Nationally recognized linguistics ex...