Managing Hospitality Organizations: Achieving Excellence in the Guest Experience by Robert C. Ford, Michael C. Sturman

Managing Hospitality Organizations: Achieving Excellence in the Guest Experience

Robert C. Ford, Michael C. Sturman

576 pages missing pub info (editions)

nonfiction business economics travel medium-paced
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Managing Hospitality Organizations: Achieving Excellence in the Guest Experience takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical adv...

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