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99 pages • first pub 1995 (editions)
ISBN/UID: 9780077116200
Format: Paperback
Language: English
Publisher: McGraw-Hill
Publication date: 01 July 1995
Description
The first step in learning how to work with problem people is to discover what makes them tick. Dealing with Difficult People explains where difficult people are coming from, and provides you with specific action steps you can take to neutralize t...
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99 pages • first pub 1995 (editions)
ISBN/UID: 9780077116200
Format: Paperback
Language: English
Publisher: McGraw-Hill
Publication date: 01 July 1995
Description
The first step in learning how to work with problem people is to discover what makes them tick. Dealing with Difficult People explains where difficult people are coming from, and provides you with specific action steps you can take to neutralize t...