The Etto Principle: Efficiency-Thoroughness Trade-Off: Why Things That Go Right Sometimes Go Wrong by Erik Hollnagel

The Etto Principle: Efficiency-Thoroughness Trade-Off: Why Things That Go Right Sometimes Go Wrong

Erik Hollnagel

150 pages • first pub 2009 (view editions)

informative medium-paced
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Description

Accident investigation and risk assessment have for decades focused on the human factor, particularly 'human error'. Countless books and papers have been written about how to identify, classify, eliminate, prevent and compensate for it. This bias ...

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