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Ron Kaufman
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ISBN/UID: 9789810459390
Format: Paperback
Language: English
Publisher: Kaufman Professional Services
Edition Pub Date: Not specified
Description
True stories of winners and losers in the quest for superior service. Who wins? Who loses? It’s up to you! Benchmark the best service innovations (Chapter 5: Generating New Ideas). Discover how to keep your customers happy, loyal, and buying more ...
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—
Ron Kaufman
missing page info
ISBN/UID: 9789810459390
Format: Paperback
Language: English
Publisher: Kaufman Professional Services
Edition Pub Date: Not specified
Description
True stories of winners and losers in the quest for superior service. Who wins? Who loses? It’s up to you! Benchmark the best service innovations (Chapter 5: Generating New Ideas). Discover how to keep your customers happy, loyal, and buying more ...