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Calls May Be Recorded for Training and Monitoring Purposes by Katharina Volckmer

Calls May Be Recorded for Training and Monitoring Purposes

Katharina Volckmer

176 pages first pub 2024 (view editions)

fiction contemporary reflective medium-paced
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Description

In a London call centre, Jimmie helps holiday makers with myriad problems, but he is hardly a model employee. He doesn't simply provide customer service to his clients and advice to his colleagues, he gets involved in their fantasies and frustrati...

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