Orchestrating Experiences: Collaborative Design for Complexity by Chris Risdon, Nick Madden, Patrick Quattlebaum

Orchestrating Experiences: Collaborative Design for Complexity

Chris Risdon, Nick Madden, Patrick Quattlebaum

336 pages first pub 2018 (editions)

nonfiction business design informative slow-paced
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Customer experiences are increasingly complicated—with multiple channels, touchpoints, contexts, and moving parts—all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experie...

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