Scan barcode
160 pages • first pub 2007 (editions)
ISBN/UID: 9781633696082
Format: Paperback
Language: English
Publisher: Harvard Business Review Press
Publication date: 08 May 2018
Description
Learn how to deal with difficult colleagues and clients.At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggress...
Community Reviews Summary of 41 reviews
Moods
reflective 25%
Pace
fast 42%
slow 14%
Average rating
Content Warnings
This book doesn't have any content warnings yet!
If you're the author of this book and want to add author-approved content warnings, please email us at [email protected] to request the content warning form.
160 pages • first pub 2007 (editions)
ISBN/UID: 9781633696082
Format: Paperback
Language: English
Publisher: Harvard Business Review Press
Publication date: 08 May 2018
Description
Learn how to deal with difficult colleagues and clients.At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggress...
Community Reviews Summary of 41 reviews
Moods
reflective 25%
Pace
fast 42%
slow 14%
Average rating
Content Warnings
This book doesn't have any content warnings yet!
If you're the author of this book and want to add author-approved content warnings, please email us at [email protected] to request the content warning form.