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221 pages • first pub 2000 (editions)
ISBN/UID: 9781422162521
Format: Paperback
Language: English
Publisher: Harvard Business Review Press
Publication date: 12 April 2011
Description
How do you keep your customers coming back-and get them to bring others? If you need the best practices and ideas for making yourcustomers loyal and profitable--but don't have time to findthem--this book is for you. Here are nine inspiring and use...
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221 pages • first pub 2000 (editions)
ISBN/UID: 9781422162521
Format: Paperback
Language: English
Publisher: Harvard Business Review Press
Publication date: 12 April 2011
Description
How do you keep your customers coming back-and get them to bring others? If you need the best practices and ideas for making yourcustomers loyal and profitable--but don't have time to findthem--this book is for you. Here are nine inspiring and use...