Harvard Business Review on Increasing Customer Loyalty by Harvard Business Review

Harvard Business Review on Increasing Customer Loyalty

Harvard Business Review

221 pages first pub 2000 (editions)

business informative medium-paced
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Description

How do you keep your customers coming back-and get them to bring others? If you need the best practices and ideas for making yourcustomers loyal and profitable--but don't have time to findthem--this book is for you. Here are nine inspiring and use...

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