How to Manage Difficult People: Proven strategies for dealing with challenging behaviour at work by Alan Fairweather, Alan Fairweather
How to Manage Difficult People: Proven strategies for dealing with challenging behaviour at work

Alan Fairweather, Alan Fairweather

How to Manage Difficult People: Proven strategies for dealing with challenging behaviour at work

Alan Fairweather, Alan Fairweather

missing page info Add in missing page information first pub 2010 (editions)

informative inspiring medium-paced
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Dealing with difficult customers, colleagues, uncooperative staff, a manipulative boss - or an irritating neighbour - is a challenge many people face on a day-to-day basis. People in business are now under extreme pressure to make things happen, g...

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