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262 pages • missing pub info (editions)
ISBN/UID: 9781843345701
Format: Paperback
Language: English
Publisher: Chandos Publishing
Publication date: 15 March 2010
Description
Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference work for customer care processes and procedures or, alternatively, it can be used by library staff to tailor a...
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262 pages • missing pub info (editions)
ISBN/UID: 9781843345701
Format: Paperback
Language: English
Publisher: Chandos Publishing
Publication date: 15 March 2010
Description
Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference work for customer care processes and procedures or, alternatively, it can be used by library staff to tailor a...