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106 pages • missing pub info (view editions)
ISBN/UID: 9780833081032
Format: Paperback
Language: English
Publisher: RAND Corporation
Edition Pub Date: 30 August 2013
Description
This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. RAND researchers interviewed representatives from 13 diverse professions and identified some common coping s...
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106 pages • missing pub info (view editions)
ISBN/UID: 9780833081032
Format: Paperback
Language: English
Publisher: RAND Corporation
Edition Pub Date: 30 August 2013
Description
This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. RAND researchers interviewed representatives from 13 diverse professions and identified some common coping s...