Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue by Maria Martinez, Nick Mehta, Lincoln Murphy, Dan Steinman

Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

Maria Martinez, Nick Mehta, Lincoln Murphy, Dan Steinman

256 pages first pub 2016 (editions)

nonfiction business informative slow-paced
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Description

Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Befor...

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