A review by grace_e_lee
We Need to Talk: How to Have Conversations that Matter by Celeste Headlee

5.0

I started reading this book when I had a bad conversation with my acquaintance. That conversation with him let me realize I was neither engaged in the conversation nor empathetic. In other words I was not "listening", I was hearing what I expect him to tell.

This book taught me a lot. My insincere attitude/words/actions can hurt someone's feelings. When I have no mental energy to be engaged in a conversation I'd better politely walk away. Other than this, this book offers various valuable lifelong lessons.