A review by atnmitch
Uberland: How Algorithms Are Rewriting the Rules of Work by Alex Rosenblat

5.0

Really interesting book and something that applies to lots of other similar industries that fall within the same trend as Uber. The author really cuts through the rhetoric and ideas at the heart of Uber's model, that it is a technology company rather than a taxi company, and that the drivers are self employed contractors. And how it uses the fluidity of these definitions to be what it needs to be in different circumstances to evade responsibilities.
It can be a little frustrating as most of the experience with changes in uber functionality or fares is anecdotal and speculative and you want to find out how it works and how it is manipulated; but as there is no access to uber's data or algorithms it's all that can be done, and you can't fault the author for that.