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A review by sducharme
Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Sheila Heen, Douglas Stone
4.0
This was a game-changer: It's the idea that we can learn to be better at receiving feedback and that we can teach others this skill as well. I'm in a school going through Adaptive Schools training, and I see a lot of application opportunities that fit with those skills (7 norms of collaboration) as well.
There are three types of feedback: Appreciation, Coaching, and Evaluation
We need to be able to listen to the type of feedback we are getting and know what type it is so we can receive it in the way the giver intended. We need to become adept at asking for feedback from others in the way that will be most meaningful to us. Do I really want to hear how to do something better, or do I just want some appreciation? Do I need to hear I've been working hard, or am I trying to learn something new? Will knowing how I rate within the organization or as a worker help me today, or do I want to be appreciated or coached instead?
For me, this (the beginning section of the book) was the most life-changing aspect. I hope to put some of these skills into practice so I can feel more in control when feedback comes my way.
There are three types of feedback: Appreciation, Coaching, and Evaluation
We need to be able to listen to the type of feedback we are getting and know what type it is so we can receive it in the way the giver intended. We need to become adept at asking for feedback from others in the way that will be most meaningful to us. Do I really want to hear how to do something better, or do I just want some appreciation? Do I need to hear I've been working hard, or am I trying to learn something new? Will knowing how I rate within the organization or as a worker help me today, or do I want to be appreciated or coached instead?
For me, this (the beginning section of the book) was the most life-changing aspect. I hope to put some of these skills into practice so I can feel more in control when feedback comes my way.