A review by jimmy1087
To Sell Is Human: The Surprising Truth about Moving Others by Daniel H. Pink

3.0

It has a couple of smart ideas to keep around on how to move others.

+ How to know if you are listening.
+ The 5 Why's
+ Can I fix it ?
+ Yes, and ?
+ Positivity will take you further
+ An easy experiment to identify the point of view of people, ask them to write an "E" on their forehead. (If they write the "E" in a way that you can read it, means they might be more empathic than if they write the "E" for themselves).

I like that it has more book recommendations within the chapters :)