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5.0

The audio book was a great companion to and from work. Because of this book, I am more mindful of how to work with the clients I see, while keeping in mind their introvert/extrovert ways. I am an extrovert who is surrounded by introverts. Quiet seemed to be a well balanced view of temperament. I especially liked the Harvard Business School section. This is a great read and a great resource for to return to in the future.