A review by readingrainbow34
First, Break All the Rules: What the World's Greatest Managers Do Differently by Marcus Buckingham

3.0

It had a couple really great bits. The 12 Questions that are answered affirmatively by great employees was very insightful. But it based much of its management keys on choosing the right people who have the right repetitive thought patterns. They called these repetitive thought patterns "talents", which was very awkward because the word is so loaded with other connotations already. I think they should have stuck with "patterns", or even "thought patterns".

They gave lip service to a chapter called "Create a support structure", which discusses setting up systems to help people do things right. (A wonderful story about a handicapped girl in a restaurant who could not count, so they gave her everything in pre-counted packages.) In my mind this is *at least* as important as the rest of the entire book about "talents". Because how often do you get the *perfect* employee?? Never.

I would say 50% really great insight, but overall, I'm still much more impressed by "Switch", by Chip and Dan Heath.