A review by howardgo
Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency by Tom DeMarco

5.0

This is a fantastic book about how our collective focus on efficiency has blinded us to the more important goal of effectiveness and the critical role slack plays in achieving it. In our efforts to achieve efficiency, we have removed much, if not all, of the slack in our systems and management teams. This is catastrophic if anything goes wrong.

In this short book the author show how and why this is a problem as well as excellent and simple approaches to creating more slack in our businesses.