A review by anvil
Crucial Conversations Tools for Talking When Stakes Are High by Kerry Patterson

4.0

A good read worth while if you are looking to read this sort of thing. I liked the second book "Crucial Accountability" better there are definitely some food take aways from this book. Primarily context matters make sure you are able to have the conversations with an understanding of context, safety, and controlled emotion. At least that is what I took from it.