A review by craftygoat
The Librarian's Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone by Ryan J. Dowd

4.5

4.5. I've taken several of Ryan Dowd's video trainings, but I prefer the written format so I grabbed this as well. Dowd has worked at a large homeless shelter for many years and has good insight into working with that segment of the population. This book has brain science, societal observations, and lots of practical real-life implementation. I thought the names for the tools ("The Limbo," "The Barack Obama," and "The Tractor Beam" - just to name a few) were a little corny, but I feel better-equipped having those tools. I especially liked the chapters towards the end on programming for homeless children, and additional ways to help homeless patrons.