A review by clacksee
Smile Command Error by Sara Crocoll Smith

challenging tense
  • Plot- or character-driven? Character

5.0

A short little story that packs a big wallop.

Vera 257 has been programmed to provide service with a smile. But when Rosemarie offers her the chance to be even more help, she can't help but accept.

“Are you aware 83 percent of the men in this room have not smiled in the last ten minutes, but the majority of the women have? The men do not appear to be causing discomfort for others. Why is there a continued insistence I smile as I serve you? I am providing my services in a perfectly functional manner.”