3.0

Ridiculously helpful, if you can get past the waffle

There's some really great stuff in here. Ideas that challenge your perceptions, plans that you can work on tomorrow, and a number of opportunities for learning.

But I can't give it more than a 3 because it's all hidden behind a wall of "Gallup did this, with this many people, for this reason, because this reason, and Gallup were the first to do this, because this, this and this affected this, this and this, for this many people.

As with many business books, you could cut comfortably half the content and only stand to gain.