A review by megabyterose
QBQ! the Question Behind the Question: Practicing Personal Accountability at Work and in Life by John G. Miller

4.0

QBQ! is a good, short book that provides a specific way to avoid the victim mentality. Though it doesn't provide statistics or case studies showing how a company's productivity increased as a result of the QBQ method, I enjoyed it more than similar books because it wasn't gimmicky.