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ptohver 's review for:
I'd been wanting to read this book for the longest time, and after the first few chapters I was unimpressed. Laszlo emphasizes early that his advice is universal and doesn't only apply to tech giants, but coming from a miniature country and working in a field that is short some 15 million workers globally, I could hardly relate to having a byzantine multi layer process of recruitment that spans months and ends up with each candidate being vetted by the CEO. That said, the further into the book I got, the more I found myself jutting down notes and sending samples of paragraphs to colleagues like hey, why the hell don't we do this? I particularly liked the part about building a learning organization, which really hit home the importance of peer education in a large highly specialized workforce. By the time I finished the book, I found myself quoting Laszlo near constantly. Here is one quote I am happy to finish the review with:
"We talk about values. A lot. And we’re daily confronted with new situations that test those values. We are held accountable by employees, our users, our partners, and the world. We aspire to make the right decisions every time, but ultimately we’re an aggregation of fifty thousand people. Sometimes some of those people make mistakes, and sometimes we as leaders make mistakes. We are far from perfect. The test of the company, and of the management style I’m advocating in this book, is not whether it delivers perfection. It’s whether we stay true to our values and continue to do the right thing even when tested. And whether we come through those challenges with a more refined commitment, shared among all Googlers, to our beliefs."
"We talk about values. A lot. And we’re daily confronted with new situations that test those values. We are held accountable by employees, our users, our partners, and the world. We aspire to make the right decisions every time, but ultimately we’re an aggregation of fifty thousand people. Sometimes some of those people make mistakes, and sometimes we as leaders make mistakes. We are far from perfect. The test of the company, and of the management style I’m advocating in this book, is not whether it delivers perfection. It’s whether we stay true to our values and continue to do the right thing even when tested. And whether we come through those challenges with a more refined commitment, shared among all Googlers, to our beliefs."