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4.0

As for book organization
The book is very well organized, each chapter is very focused on a single point, starts with an explanation of the concept then diving into it with more details in the forms of stories which make the book easy to consume for anyone.


I can't really stress enough on the importance of this book for anyone who works in multinational company.
If this book was in the onboarding of any multinational company, it will greatly help the company employees to communicate and work together more effectively.

Though it will be very hard to remember all of this and build it into my daily routine, I think I will need more time.