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A review by wellreadblkgirl
Confessions of a Call Center Gal by Lisa Lim
5.0
Confessions of a Call Center Gal is a humorous (and politically incorrect) novel about complex friendships and the stress and stigmas associated with bad jobs. Maddie and Karsynn (how FAB is her name) are your typical 20-somethings, fresh out of college and searching for a job. Instead of sulking and going into debt they decide to work in a call center. What follows is a hilarious adventure with EXTREMELY realistic characters and life lessons.
I've personally worked in a call center for 5 years (I know how am I still alive.) Maddie's coworkers and rude customers actually left a huge grin on my face. See all this time I thought I was the crazy one, I was the one with the problem, hating my job just wasn't justified. *side eye* But now thanks to Maddie, Karsynn, and Mika I know that customer service representatives (such a fancy title for such a crappy job) everywhere feel the EXACT same way.
I recommend Confessions to anyone who has ever worked in a call center, had a relative that worked in a call center, or has ever called a call center (that should cover just about the entire global population.) Now I can't end this review without warning the prude to stay far far away from this book. There are several culturally and politically sensitive jokes throughout Confessions. If you are easily offend than this is not the book for you
I've personally worked in a call center for 5 years (I know how am I still alive.) Maddie's coworkers and rude customers actually left a huge grin on my face. See all this time I thought I was the crazy one, I was the one with the problem, hating my job just wasn't justified. *side eye* But now thanks to Maddie, Karsynn, and Mika I know that customer service representatives (such a fancy title for such a crappy job) everywhere feel the EXACT same way.
I recommend Confessions to anyone who has ever worked in a call center, had a relative that worked in a call center, or has ever called a call center (that should cover just about the entire global population.) Now I can't end this review without warning the prude to stay far far away from this book. There are several culturally and politically sensitive jokes throughout Confessions. If you are easily offend than this is not the book for you