A review by katefinityreads
Getting Past No: Negotiating in Difficult Situations by William Ury

4.0

Nothing new or shocking here, but I was pleasantly surprised to learn that I do many of these things when faced with a difficult situation.

Ury also outlines the ways negotiations fall apart, which was helpful by highlighting to me that I'm likely to give in too easily, or look for an alternative to building what he calls "the golden bridge."

I think the most important lesson I learned from this book is in understanding the other person's perspective. You may see the benefits of doing something a certain way, but perhaps those benefits aren't what the other party is looking for. Understanding how to achieve your own needs is only one half of the struggle.