4.0
challenging sad tense medium-paced

i think all these thing happened just before my time so i knew of Tony Hsieh and Zappos as a Taiwanese American success story and nothing more. 

this was a well-told biography of Tony's life, from childhood to untimely death. the authors did a good job humanizing him and describing his (probable) fears, motivations, and aspirations, although the book, especially the second half, is quite sad. 

having never lived in CA, reading about Silicon Valley is always a weird experience.