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cameronkc 's review for:
Crucial Conversations: Tools for Talking When Stakes are High
by Kerry Patterson
This is a book I would not have read in my early 20's. The benefits of having done so would have been enormous. I instead took the more circuitous route of trial and error. I read this for work and it formulated most of the ideas I came to realize after screwing up a lot of crucial conversations. It was nice to have all the ideas written down with examples in the this easy to read book.