4.0

"Once people realize that their partners have different conversaonal styles, they are inclined to accept differences without blaming themselves, their partners, or their relaonships. The biggest mistake is believing there is one right way to listen, to talk, to have a conversation—or a relaonship. Nothing hurts more than being told your intentions are bad when you know they are good, or being told you are doing something wrong when you know you’re just doing it your way."