5.0

I was listening to the American Scandal podcast about the standoff at Waco and they referenced this book so in hearing how the negotiators were overlooked by command I decided to check out this book to see what Noesner's perspective on that event was.

I got the answers to that but also a lot more. Being involved in the development of negotiating tactics gives him an interesting view into not just specific negotiations and incidents but on the concepts that have developed the art and how different situations require different strategies and that the most important things are to listen, adapt and not be driven by your own emotions. Knowing what your goals are and being focused on those instead of what it may look like is important. I thought that this could be a dry book but it was none of that.