maryjoens 's review for:

Fulfillment: Winning and Losing in One-Click America by Alec MacGillis, Stefan Alexander MacGillis
5.0

Using Amazon as a framing device for a broader exploration of inequality and stagnation in 21st-century America is a brilliant idea, and executed really well here. Sometimes the comparisons between old-school industrial behemoths like Bethlehem Steel and Amazon seem to veer into the territory of nostalgia, which is a bit perplexing since such companies weren't exactly the picture of corporate benevolence, but overall I found this compelling, infuriating, and informative.