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A review by ksdonnellon
Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems by Steve Krug
4.0
I think this book should be handed out to anyone who is in the process of having a site built for them, is embedded within a particular part of a website making updates, or who works with client-facing technology at all. The info discussed is basic to me, but it's very accessible and convincing for those who didn't spend 2 years studying this stuff.