A review by papidoc
The Speed of Trust: The One Thing That Changes Everything by Stephen M. R. Covey

4.0

The message this book brings is outstanding! Covey identifies and discusses four core elements of trust -- integrity, intent, capabilities, and results. In some sense, he has simply redefined trust from what others have said about it. While I don't necessarily disagree, it is to some extent a matter of semantics. From that discussion of the core of trust, though, he moves into a very useful and relevant discussion and justification of 13 behaviors that create or sustain trust. Moving on, Covey takes us through his ideas of the third, fourth, and fifth waves of "stakeholder trust -- organizational trust, market trust, and societal trust.

All in all, I think there are a goodly number of worthwhile discussions and points made in the book. Its worth reading it and thingking about it, and pausing from time to time to read and think even more deeply. Even better, take the training offered by CoveyLink...it brings the material in the book to life.