4.0

Brown's research in how guilt and humiliation are incredibly enlightening when put in the context of big business and what a manager can do to improve results. People are most motivated to perform when they feel like what they are doing is meaningful and when they know they are cared for. Having worked with many leaders who are aloof, disorganized and who underestimate the power of encouraging others, this book is a blueprint for how to be someone in a position of power while still caring about the well-being of others. This is one of the best managerial/leadership books I've read.