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rick2 's review for:
Stalling for Time: My Life as an FBI Hostage Negotiator
by Gary Noesner
Interesting anecdotes but not too much else. There’s a lot of macho blustering and I-told-you-so isms. The author definitely has a chip on his shoulder from feeling marginalized behind the guys with flack jackets and fancy tactical assault weapons. And beyond a few nuggets of communication expertise and reflection as to “people really want to feel listened to“ there’s not much going on here beyond the entertainment value.