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A review by deearr
I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships by Michael S. Sorensen
5.0
A few jobs ago, I attended a two-day work seminar which consisted of educating managers and supervisors how to motivate employees and build a strong team. One section dealt with communication techniques, particularly with folks who were anywhere along the mildly upset to angry spectrum. One of the key points to having a successful outcome involved validating the other person. I wasn’t sure if author Michael S. Sorensen would have anything new to add, but as Les Brown said, “It’s always good to be reminded of what you know.”
I am glad to say that, not only did I receive a reminder, but Mr. Sorensen added a few more ideas that I can add to my conversation toolbox. The advice he offers are not tricks, but tried-and-true methods that work. These suggestions can be used anywhere, anytime, at home with family (including children) or at work with co-workers. The author includes sections to address some of the specific issues you might encounter when dealing with a young child or a peer who has misjudged your actions and publicly criticized you. He also includes many examples to demonstrate how his methods can be employed in everyday conversations.
One item I really appreciated was that the author did not artificially inflate his book with unnecessary chapters or words. His writing is succinct, to the point, with just enough said so you can understand and immediately begin using these ideas. Recommended for anyone who finds in daily conversations with other people. Five stars.
My thanks to GoodReads, where I won this book in a Giveaway Contest and, after reading it, I chose to write a review.
I am glad to say that, not only did I receive a reminder, but Mr. Sorensen added a few more ideas that I can add to my conversation toolbox. The advice he offers are not tricks, but tried-and-true methods that work. These suggestions can be used anywhere, anytime, at home with family (including children) or at work with co-workers. The author includes sections to address some of the specific issues you might encounter when dealing with a young child or a peer who has misjudged your actions and publicly criticized you. He also includes many examples to demonstrate how his methods can be employed in everyday conversations.
One item I really appreciated was that the author did not artificially inflate his book with unnecessary chapters or words. His writing is succinct, to the point, with just enough said so you can understand and immediately begin using these ideas. Recommended for anyone who finds in daily conversations with other people. Five stars.
My thanks to GoodReads, where I won this book in a Giveaway Contest and, after reading it, I chose to write a review.